Career

Building reliable systems that align
business goals to technical solutions effectively.

Pallavi Agrawal

For more than 10 years, I've worked across Technology Consulting, Platform Engineering and IT Operations teams, helping organisations improve their Reliability, Observability and Operational excellence.

Areas of expertise

  • Site Reliability Engineering (SRE)
  • Observability
  • AIOps
  • IT Operations
  • Technology Consulting
  • Operating Model Design
  • Platform & Operations Strategy
  • Stakeholder Management
  • Technical Leadership

Experience at a glance

  1. Technology Delivery Manager

    Accenture · Hamburg, Germany

    May 2022 — Present

    Lead Observability and AIOps programs for enterprise clients across Europe—shaping platform architecture, designing future-ready operating models and leading delivery teams.

  2. Site Reliability Engineer

    Diconium · Hamburg, Germany

    Oct 2021 — Apr 2022

    Ensured the performance and scalability of Volkswagen's multi-brand online webshop across European markets, helping teams move from traditional operations to SRE.

  3. Production Operations Engineer

    BlackRock · Gurgaon, India

    2016 — 2021

    Acted as Production Operations Engineer supporting the mission-critical Aladdin investment platform for 100+ clients, and established SRE best practices focussed on central monitoring across engineering teams.

If you want to know more details, feel free to download my CV below:

Download my CV (PDF)